Freeway Insurance (Overview and Customer Reviews summary):

Freeway Insurance (Overview and Customer Reviews summary):

Freeway Insurance

The major Headquarters of TheFreeway Insurance is located at 771 Center Ave 200 at Huntington Beach, CA 92647, USA. The Products that are provided by Freeway Insurance Company includes Policy for insurances such as Auto Insurance, Business Insurance, Motorcycle Insurance, Identify Theft Protection, Watercraft Insurance, Commercial Vehicle Insurance, Motor home Insurance, Insurance for ATV, Homeowners Insurance, Renters Insurance, Life Insurance, Snowmobile Insurance, Landlord insurance, AD&D Insurance. The mailing address for the company is at Freeway Insurance Services, Inc.

The company offers a variety of payment methods so as to make it easier for its clients. So the payment methods include Direct Payment; which can be done by the clients by directly entering into 1 of the location of the offices of the company out of 300 locations. Payments can also be done directly under the telephone line. So, in order for you to make your payment at Freeway Insurance the number you’ll be requiring is 888-443-4662. By reviewing your documents to the web addresses of the company we can also reach out for Online Payment which is lot more easily and effective than the other two methods. And finally the payment can also be made from the email address.

Customer Reviews:

The Freeway Insurance has satisfied most of its customers pretty well. Reviews show that the company has a very good reputation among its clients. Most of the people have recommended this company in their reviews which is all because of the proper customer service provided by them.

Customers have reviewed on the company as being very responsive towards its clients. The staffs are very co-operative and knowledgeable. They help their clients in all kinds of problems faced by them regarding the insurance business. The staffs hired are indeed very professional in their work and they assist their clients in all sorts of insurance procedures so that the clients will have no trouble in having an insurance policy.

Not all of the customers have had the same good experience with Freeway Insurance as some had. There are certain other reviews that showing the dissatisfactions, that some of the other customers had to face during their policy with Freeway. The customer service got by some of the clients was not pleasing at all. They have complaints regarding the irresponsive behavior of the staffs in the company. Phone calls are hardly received and even when they are received they aren’t given much of an attention. Calls are not responded and the numbers aren’t called back again. The customer’s insurance policy is taken very lightly by the staffs. And when the clients are in trouble they can hardly help them and make them happy.

The claims of the insurers are not filed properly unless the insurer themselves go to the company itself and make deals. People have complains regarding them to have paid off money on certain business shares and hence not get the same amount as invested instead lesser than that.

Freeway Insurance Company also provides various online quotes and they are kind of cheaper than most of the other insurance companies. The environment around the office area makes it pretty comfortable the customers to work with the company. The staffs and the whole office members are extremely friendly and are always ready to help their clients

Some of the customers have reviewed on getting various kinds of daily spam via text by the company’s website. People also have complains regarding their claims and quotes being mishandled by the company and their money being misused. They seem to have a lot of problems on their money management system.

Thus this concludes that out of various ratings given by the customers for Freeway insurance on several different websites it seems that the company is neither too good and nor too bad for its clients. As the company seems to have both its pros and cons. However it’s a same company but some clients are being benefited by the facilities while some aren’t getting the services that they are meant to get. Some of the clients get the kind of knowledgeable and interactive agents as the company has marketed on its websites while some get the odd ones that do not care about the customer and their money. That is why there are several reviews on the sites telling about the presence of such staffs in the company that doesn’t want to help you with your insurance.