Safepoint insurance overviews and customers reviews

SafePoint Insurance Overviews and Customers Reviews

Established in 2013 A.D the SafePoint Insurance is a Young Company which aims to provide their best insurance policy services to the residents of people living in Florida. The Company itself in located at Tampa Bay, Florida and thus its policies are also written only in Florida. Since, at present the company offers only the homeowner’s insurance policy at certain levels along with extended equipment coverage’s to be added with the homeowner’s policy so in this very category the company has an estimated number of insurers to be more than 50,000 and a total insured policyholder surplus of $40 million. It works with independent insurance agents to sell their products.

The major policy provided by the company includes Home Insurance (HO3), Dwelling Fire Insurance, Condo Insurance, Equipment Breakdown followed by Wind Only Coverage as well.

The Staffs here are quite knowledgeable and Friendly with a very peaceful environment inside the office. The Management Team comprises of experienced professionals over 75 years. The variety of options for payment includes secure online payments. The Toll Free claim services are available 24/7. Policy Documents are delivered electronically so as to reduce or eliminate any present cloud based system which provides quite efficient yet secure access to customer records. The Company thus has an important role in providing the resource to protect our most important assets.

It however doesn’t provide online quotes to its clients. Paperless system are done for policies and billings so as to help in reducing the costs and rates along with better management of insurance bills and paying them by the customers with small and easy effort.

The Assessments which are to be paid by both the citizens and non citizens’ policyholders are further charged into three tiers, starting with Citizens Policyholder Surcharge which is a One-time assessment with up to 45% of premium and for citizen’s policyholders only. Next is the Regular Assessment which is also a One-time Assessment and upto 2% of the remaining shortfall. It is especially for the Private market policyholders and not limited up to homeowners, auto, Specialty and surplus line policies. The next one is Emergency Assessment which is a Single or multiyear assessment with up to 30% of the premium per year.

Safepoint insurance customers reviews :

People seem to be frustrated over the customer service provided by the company. The service provided by the company doesn’t seem to be responsive at all when it comes to filing a claim of the insured’s money. They don’t even respond to the client’s text or phone call and doesn’t provide them the updates of the company.

Some of the Staffs are even found to be rude towards their clients. The Company doesn’t process the client’s insurance claim in time which is why the insured has to wait for a longer period of time just to get their claim for which they had bought the insurance policy.

Almost all the clients involved with this company don’t seem to have had a good experience with the company. That is why there is no any recommendation given of this company anywhere in the review section.

Since they are a young company so the management also doesn’t seem to be quite good. As going through all the reviews most of them have stated about the staffs laughing at the clients when asking for a claim which clearly shows that the staffs of the company enjoy putting people through sorrow.

The staffs are irresponsible as well, one of the clients has even complained about getting wrong name in their cheque for which they had to wait for other extra weeks in order to get the name corrected. This is really a down factor for the company so such problems should be thoroughly supervised in order to get better compliments from the clients.

The Company even seems to be false with their words which make them less trustworthy. As some of them have reviewed on the company, telling lies and denying most of the valid-claims. This is a total fraud act so people are not satisfied with the services provided by the company.

Thus almost all of the reviews posted by clients all over Florida seem to be unhappy with the company. These complain are to be analyzed thoroughly by the company and should work on making it better day by day.

These are some of the description and general reviews regarding safepoint insurance if you have any thought about this insurance then you can freely ask us in the comment down below.