Mercury insurance is one of the largest insurance companies in all over USA. It ranks in position 4th as one of the largest auto insurer. It offers many of the different types of insurance to its users, some of which are renters, homeowners and other general insurance. This mercury insurance policies is sold through many of the other agencies. It offers all types of insurance policies ranging from small coverage to a huge coverage. This insurance offers online payment and online quotes for the users. Moreover keeping the flexibility and reliability of the costumers in first priority it offers mobile apps too.
After this short overview now lets move to some of the customers reviews and complaints regarding mercury insurance. We have collected all this feedbacks from both the present and former users of mercury insurance. We have presented the summaries as well as the highlighted and the most common problems that the people are facing from this insurance companies.
Mercury insurance customers reviews and complaints :
These are some of the customers reviews and complaints that the people have made upon this insurance companies.
As per the people they have a very slow and delay claim processing. They do not pay coverage in time instead they delay in making the payment. Moreover many of the people from the auto insurance has not received accident due to collision cases although they have filed and provided all necessary documents, insurance cards and many more documents of the fault driver. They just kept the users busy.
The next thing about this auto insurance is that they charged some amount after the cancellation of the policy. Many of the people are highly dissatisfied with this process of the company.
Since as per the people have claimed that that this insurance quotes is comparatively higher than GEICO insurance. Although this both the companies provide both the types of the same service, however in the GEICO insurance the claim processing is very fast while in mercury insurance it is very slow.
Some of the people have considered this company as a really nice and good company as their claim has been immediately taken into action for their home insurance to repair and for the maintenance of wall, ceilings and others. As per them they all have a very good time with this insurance company. They have their home insurance taken from this insurance companies.
People who have their auto insurance policy also told that they don't have any complaints and problems with this insurance. In fact when they were met in an accident their vehicles were taken to the local body repair shop and the agents also provided them the another vehicle and within a few days their vehicles were repaired and maintained.
They collect a huge amount of premium for the compensation but actually they don't pay a penny when it comes in the name of payment for the claim. They just bypass the phone calls from department to department and finally nothing fruitful conclusion comes at last.
People has been refused for the rental after they are having accidents although it is clearly mentioned in their papers or the policies documents to provide rentals but they do not provide.
Insurance users who has been involved in the accident and want the medical expense but this company did not pay a single penny for the medical expenses. Although the people have nearly $8500 amount of the medical expense set up. Here instead of paying the amount to the insured it is rejecting or is denying the insured to pay that money showing his own fault during accident.
Although this insurance promises that their policies will never go rise or bound up however there are lots of the people who has been members of mercury insurance for more than 10 years and more and they have their premium raised three times.
As per the people they have a good client handling agent. Their agents handles all situation politely and tactfully. This is one of the most important thing about this insurance. They have a very strong bonding with each insurance department, home, auto, renters and others.
Mercury group charges a fine for any small situation or any other changes that you need to do like changing the last name, changing the address, a new driving record, other new documents.
In homeowners insurance they do not provide any claim for the water leakage or wall leakage problems but most of the claims of the people goes due to the leakage problems that they are facing.
The situation of the all members who has been involved in this insurance is very depressing. This is not the best insurance as per the people.
Hence this are some of mercury insurance customers reviews and complaints of this insurance. If you too have some of the problems or confusion regarding this insurance then feel free to comment us down below. We will provide you solution as quick as possible. Also you can join your hands with us, you can also share your personal experience and reviews of mercury insurance in the comment down below.
Click here to read Kansas insurance group
No comments:
Post a Comment